Security Patrol Communications

Security Patrol Communications

Security Patrol CommunicationsHow do your roving security patrols communicate with your security base? What about retail loss prevention specialists or your special event security officers? Do your security professionals have a fallback plan? And, importantly, has the fallback plan been tested?

Training in Action

Recently in New York City, a man fell onto the tracks in an underground station. A transit worker, Danny Hay, recognized the seriousness of the situation. Danny attempted to contact the control center — both via radio and through the person in the stations booth.

Meanwhile, two subway patrons went onto the track to assist the fallen man. Upon his return, Danny saw the three people on the track. He knew the third rail was still electrified. He could feel the rush of air from an approaching train.

What was Danny’s last line of communications? He used a flashlight to warn the oncoming train. The full story is in this article of why training is so important over at Urgent Communications.

Communications in the Security Training Plan

In today’s connected world, it is easy to become complacent using a radio for communications and using a cell phone in case there is a problem with the radio. When a real-world incident occurs, it is not uncommon that emergency communications networks become overloaded. When reviewing the security emergency communications plan, include the ‘worst-case’ scenario.

The security plan may be a fine looking document, but exercising the plan is critical to find ‘assumptions’ that should be factored into the projected operating environment. In the above scenario, it may have been reasonable for the transit system to rely upon radios. Surely they purchased more radios than they expected to field at once. The transit system probably has more batteries than radios. None of that helped Ray; he went directly to the backup man in the booth. Certainly the man in the booth talks with the central station many times during a shift; most likely the man in the booth has the central station’s land-line number on a yellow sticky. Again, no help to Ray.

Fortunately Ray’s training kicked in, and he reverted to hand signals, which have been in use since the times when ‘trains’ were powered by horses and mules.

Online Security Training

High Impact Training Solutions offers many online courses supporting physical security protection, retail loss prevention  and public events security. Courses are available individually to security professionals or as part of a customized online training library.

Meeting and Conference Security

Is your company or organization planning an offsite meeting or conference?

Security departments should be involved in the event planning process from the very beginning; preferably before the event location is even selected.

This article from outlines 10 steps to help you increase event security. Some considerations:

  • Access Control
  • Credentialing
  • Medical Capabilities
  • Parking
  • Proprietary Information Control
  • Recording Opportunities
  • Signage
  • Vehicle Access
  • Venue Site Knowledge
  • Venue Staff

Over at CSO Online, a slideshow is available.

Posted in Public Events, Security at February 14th, 2013. .

Looking Forward to ASIS 12

Well, the ASIS International 58th Annual Seminar and Exhibits (Twitter hashtag #ASIS12) is a month out. We at High Impact Training Solutions (HITS) are excited to be there, especially to be able to meet up with our partners at the International Foundation for Protection Officers (IFPO).

If the sessions and tracks aren’t enough to get you hungry for #ASIS12; then this article, posted by Saveur, 6 Things You Can Only Get in Philadelphia, is sure to provide ‘food for thought.’

Posted in Public Events, Security at August 13th, 2012. .

Two Things – Special Events


Recently I found the “Remember Two Things” series by ParmedicTV is a project from the folks at and they host short online training and informational videos for the EMS community.

Although geared primarily to the EMS community, this four-minute clip on special events merits viewing by anyone planning event security.

Visualizing the worst and most common possibilities will help your event security staff be better prepared.

The HITS Public Events Security Series is designed to provide protection officers an introduction to the management and “big picture” functions required to efficiently manage public events.

Posted in Public Events, Security at June 28th, 2012. .

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